KIX Service Software GmbH develops and markets the Open Source Service Software KIX. More than 400 customers from different industries already use KIX for their IT Service Management, Enterprise Service Management or technical customer service. As a full service provider, we support our customers in the analysis of their processes, the implementation of the software and with individual extensions. Comprehensive support services and a qualified training program complete our offer.
KIX is available as a flexible on-premise or cloud solution. In addition to extensive basic functions (ticket system, asset management, self-service portal, knowledge and FAQ database, KanBan, reporting, dashboards, etc.), KIX offers a wide range of configuration and extension options. This means that professional field service management, automated workflow control, device inventory and maintenance planning, 15 ITIL® 4 practices, time recording and much more can be implemented with KIX.
