Zammad GmbH was founded in 2016 by Martin Edenhofer, with the clear goal of developing the world’s best and most innovative open source helpdesk platform to help companies and organizations facilitate their daily interactions with customers and clients.
Zammad is an all-in-one helpdesk solution for customer support, available both as a cloud service and on-premises. Built on 16 years of experience, Zammad is designed as a modern ticketing system that consolidates requests from multiple support channels into one central location.
